Account Director

The Account Director oversees and leads all account management processes. The Account Director acts as a senior solution-oriented leader that thrives on developing lasting relationships between the client and agency teams. Utilizing deep industry knowledge and experience, the Account Director inspires team members to make our strategy, creative, and digital campaigns more innovative, smarter, and more robust. This position involves consistent client contact and operates at a high level in all aspects of account management.

Partners & Simons is a collaborative company.  While this description includes core functional responsibilities, employees are expected to be active members of the team, flexible in assisting the company as it grows and evolves.  This expectation requires each person to be capable of adapting to the dynamics of a client driven environment.

Core Responsibilities:

  • Provide strategic leadership for Account Management team
    • Serve as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of strategies and marketing programs
    • Efficiently balance the dual expectations of the agency and our clients
    • Guide clients by educating them with strategy, ideas, trends, and thought leadership
  • Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
  • Sign off on materials for reporting to the client
  • Grow business by utilizing experience to identify additional business needs and implement solutions
  • Leverage experience and capabilities to craft strategic and creative solutions for both existing and new business clients
  • Incorporate senior staff from other departments as project objectives or issues warrant
  • Manage and grow a team as a mentor and trusted advisor to account team
  • Maintain working knowledge of Myelin Communications solutions and resources and recognize/act upon opportunities.

Skills and Qualifications:

  • 8+ years of account management/consulting experience
  • Ability to evaluate competitive communications across category, consumer, service, cultural trends, etc.
  • Willingness to roll up your sleeves to be a constant leader to a team in highly collaborative environment and to develop and execute Account Management strategies
  • Advanced client management skills, especially as it relates to expanding business within existing clients
  • Superior professional communication and presentation skills
  • Commitment to client, attention to detail, and strong problem solving ability
  • Bachelor degree required, MBA a plus
  • Experience with media
  • Experience in working within or on behalf of life science clients (Med Tech, Diagnostics, Life Science Research, Drug Discovery, and/or Pharma)
  • Launch experience a plus

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